FAQs

  • the prints are produced on museum grade fine art papers, depending on the artwork prints are either made on:

    hahnemühle photo rag - 100% cotton paper with a soft matte finish and a smooth, chalk like surface.

    canson baryta gloss - smooth silk like reflective coating.

    each artwork is paired with a paper chosen specifically to complement its tonal range and surface character.

  • all prints are produced on demand by an award winning fine art printing studio.

    prints are produced locally where possible, with facilities in the UK, EU and US.

    production and dispatch typically take 2-5 working days, however this is a general guideline rather than a guarantee.

    delivery typically takes 6-10 working days, delivery times are estimates only and provided on a best endeavour basis.

    all orders are tracked and insured.

  • each print is produced specifically for your order, for this reason, refunds aren't accepted for change of mind or personal preference.

    however, if something arrives damaged, faulty or incorrect, please get in touch as soon as possible with photographs of the issue, in these cases, the issue will be resolved through replacement or refund where appropriate.

    order cancellation may be possible if production hasn't yet began.

    if there are any issues or questions please send an email to vica@itsjustvica.com

  • print requests and custom sizing are considered individually.

    print availability will evolve over time as new editions are released, if you have something specific in mind, feel free to get in touch.

    not all artworks are suitable for printing, some of the older pieces were created at a lower resolution, and if i can't guarantee quality then i won't offer the print at all, sorry :(